Watch: VFW Testifies on Disability Claims Process

This morning, the VFW appeared before the House Oversight and Government Reform Subcommittee on National Security, Homeland Defense and Foreign Operations to testify on VA’s ongoing efforts to eliminate the veterans’ disability claims backlog.

The hearing started at 10 a.m., in room 2247 of the Rayburn House Office Building. To view a webcast of the hearing and to read the prepared remarks of each witness, click here.

VFW Deputy National Veterans Service Director Jerry Manar testified before the subcommittee, discussing how the disability claims backlog came about, shortfalls in efforts to rectify the situation, and current initiatives VA has undertaken in an effort to solve the problem – specifically the new Veterans Benefits Management System, or VBMS.

VFW testified that the new program should be fully tested to identify shortcomings, but that VA must walk a fine line between rolling out the program too soon and delaying too long while seeking to fix all the problems.

Manar reiterated that the working relationship between the VA and the VFW's cadre of claims service officers has been excellent, giving accolades to VA Undersecretary for Benefits Allison Hickey for caring enough to listen to veterans service organizations' suggestions on what is best for disabled veterans and their loved ones.

However, Manar also criticized the VA's recent simplified notification letters to disability claimants, pointing out that the information included in the new letters were insufficient for veterans to determine why they received a certain rating.

Members of the committee expressed their frustration with the disability claims process, saying that too many veterans are still waiting for their claims to be adjudicated with little progress on the total number of claims in the backlog.

Manar recently testified on this issue before the House Veterans Affairs Committee, highlighting similar problems and potential solutions.

Your VFW will continue to follow the VA disability claims backlog closely, ensuring that VA initiatives to improve the situation yield results.

(Image: VFW Deputy Service Director Jerry Manar testifies before the House OGR Subcommittee on National Security, Homeland Defense and Foreign Operations.)

Watch: VFW Testifies on VA Claims Process

Update: The archived webcast of this hearing is now available by clicking here. 

This morning the VFW testified before the House Veterans Affairs Committee on the VA disability claims process transformation.

The hearing started at 10:30 a.m. in the committee’s chambers, room 334 of the Cannon House Office Building. To view a full list of witnesses and to read their prepared remarks, click here.

VFW Deputy National Veterans Service Director Jerry Manar presented the VFW’s thoughts on the transformation plan for the Veterans Benefits Administration, or VBA, which centers on the Veterans Benefits Management System (VBMS), a program intended to digitize the disability claims process.

In his remarks, Manar commended current VA leadership for their initiative to improve the claims process, but he also told the committee that the veterans’ community should not expect too much from the initial VBMS roll-out. Manar compared the new program to a foundation for a new house, intended to replace an aging, ad-hoc infrastructure of computer systems incapable of interacting with one another.

Manar went on to say that VBA should not introduce VBMS until it has been fully stressed to identify short comings, but that VBA must walk a fine line between rolling out the program too soon and delaying too long while seeking to fix any and all problems.

During his testimony, Manar also discussed VA’s new Simplified Notification Letters for veteran claimants, which the VFW believes do not provide adequate information to properly inform a claimant on how VA arrived at its rating decision.

Your VFW and our cadre of claims service officers will continue to monitor progress and identify ways to improve the VA claims process to ensure timely delivery of benefits to our veterans.

Field Report: North Dakota VFW Calls on Congress to Stop Benefit Cuts

During the Easter congressional recess, leaders from the VFW Department of North Dakota participated in a roundtable discussion on veterans’ issues with Rep. Rick Berg, R-N.D., and staff members for Sens. Kent Conrad, D-N.D., and John Hoeven, R-N.D.

John Hanson, a past VFW state commander and current member of the VFW National Legislative Committee, discussed VFW’s “10 for 10” list of military benefits and quality-of-life programs that the Administration and Congress have put on the chopping block, explaining why the budget cuts cannot happen. He called on the North Dakota congressional delegation to offer a united voice in support of veterans and the military community when they return to Washington.

During the roundtable, participants also discussed rural health for veterans, funding for post-traumatic stress, support for the children and families of deployed service members, the deep VA disability claims backlog, veterans’ homelessness, and funding for veterans’ outreach.

Congressman Berg said that the U.S. House of Representatives this year has passed 13 pieces of legislation, four of which have been signed into law. Berg also said that North Dakota is home to thousands of veterans who he is proud to represent. He explained that the VA needs to be able to meet the medical and mental healthcare needs of all returning service members, and that they cannot waiver in their support to properly care for veterans.

Hanson said he and the North Dakota VFW will continue to work with their congressman and senators to meet the needs of service members, veterans and their families.

To submit your Field Reports for consideration on the VFW’s Capitol Hill blog, simply fill out our online form here, or send photos and stories directly to vfwac@vfw.org. Information for this story was provided by VFW National Legislative Committee member John Hanson.

VFW Commander To Join in National Memorial Day Observances

This afternoon VFW Commander-in-Chief Richard L. DeNoyer will touch down in Washington, D.C., for Memorial Day weekend events.

Every year, VFW leaders converge on the Nation's Capitol for a series of events across the region to honor the brave American men and women who gave their lives on the battlefield to defend our great nation. This year, DeNoyer, VFW National Chief of Staff Walter Gansenberg, and VFW Washington staff are scheduled to participate in nearly a dozen events around Washington to honor America's fallen heroes.

The VFW national commander's weekend starts tonight, when he joins fellow Marines at the Eighth and I Marine Corps Barracks for the evening parade.

On Saturday, VFW National Veterans Service staff begin manning a tent near the Vietnam War Memorial so that visiting veterans can learn about their earned VA benefits and speak with trained VFW service officers on how to navigate the complex VA claims process. VFW staff will man the tent on Saturday, Sunday and Monday from 8 a.m. until 4 p.m.

On Sunday night, DeNoyer and other key VFW leaders will join members of Congress and their professional staff at the U.S. Capitol for the National Memorial Day Concert.

On Monday morning, DeNoyer will begin observing Memorial Day by joining the president and the first lady at the White House for a breakfast to honor America's Gold Star Families.

Afterwards, DeNoyer and other VFW officials will gather at Arlington National Cemetery for the 114th National Memorial Day Observance, immediately followed by a wreath-laying ceremony at the Tomb of the Unknowns.

The VFW national commander will close out Memorial Day alongside his fellow Vietnam veterans at the Vietnam Veterans Memorial for the 30th Annual Memorial Day Wall Ceremony, which this year includes the National Commemoration of the Vietnam War's 50th Anniversary.

In addition to the national Memorial Day events hosted in Washington, VFW members and advocates will gather from coast to coast to honor the sacrifices of America's fallen war heroes. Next week we will bring you highlights from DeNoyer's Memorial Day observances, but we also want to share you stories on this blog. To learn how, click here, or simply email photos and stories directly to vfwac@vfw.org.

(Images: Top: VFW Commander-in-Chief Richard L. DeNoyer lays a memorial wreath at the Tomb of the Unknowns at Arlington National Cemetery during last fall's Veterans Day observances in Washington, D.C. Bottom: DeNoyer, center, visits with VFW National Veterans Service staff manning an informational booth near the Vietnam Veterans Memorial over Veterans Day weekend last fall. Photos by Joe Davis.)

Watch Live: VFW to Testify on VA Claims Process

Update: To view the archived webcast of the hearing, click here, and to read highlights from the hearing, check out Military Times' coverage here.

This morning the House Committee on Veterans Affairs will host a hearing to examine the role of veterans' representatives throughout the VA disability claims process. Assistant Director for Veterans Benefits Policy Jim Wear will testify on behalf the VFW.

The hearing is scheduled to come to order at 10 a.m. in the committee's chambers, room 334 of the Cannon House Office Building. To watch the hearing live, click here.

During his remarks, Wear plans to fully outline how the 1,300 claims service officers accredited by the VFW help veterans navigate the complex VA disability claims process. Wear plans to highlight not only the 80-plus hours of training required of VFW service officers, but also the specific tasks with which service officers may assist veterans and dependents seeking service-connected benefits.

Wear also plans to discuss how the VFW's relationship has evolved with VA under the direction of VA Secretary Eric Shinseki, and how the VFW believes transparency from the agency will improve outcomes in the future, helping to alleviate the current VA disability claims backlog.

To view a full list of witnesses from this morning's hearing and to read their submitted remarks, click here, and check back later today with this blog for updates from the hearing.

In 2011, the VFW's service officers helped more than 97,000 veterans and survivors receive more than $2 billion in compensation and pension benefits. VFW claims assistance is offered to all veterans free of charge at VA regional offices around the country. Veterans represented by the VFW were also more likely to be granted service-connection for their disabilities upon appeal than veterans represented by attorneys or veterans with no representation. To find a VFW claims service officer near you, click here.