Watch: VFW Testifies on Disability Claims Process

This morning, the VFW appeared before the House Oversight and Government Reform Subcommittee on National Security, Homeland Defense and Foreign Operations to testify on VA’s ongoing efforts to eliminate the veterans’ disability claims backlog.

The hearing started at 10 a.m., in room 2247 of the Rayburn House Office Building. To view a webcast of the hearing and to read the prepared remarks of each witness, click here.

VFW Deputy National Veterans Service Director Jerry Manar testified before the subcommittee, discussing how the disability claims backlog came about, shortfalls in efforts to rectify the situation, and current initiatives VA has undertaken in an effort to solve the problem – specifically the new Veterans Benefits Management System, or VBMS.

VFW testified that the new program should be fully tested to identify shortcomings, but that VA must walk a fine line between rolling out the program too soon and delaying too long while seeking to fix all the problems.

Manar reiterated that the working relationship between the VA and the VFW's cadre of claims service officers has been excellent, giving accolades to VA Undersecretary for Benefits Allison Hickey for caring enough to listen to veterans service organizations' suggestions on what is best for disabled veterans and their loved ones.

However, Manar also criticized the VA's recent simplified notification letters to disability claimants, pointing out that the information included in the new letters were insufficient for veterans to determine why they received a certain rating.

Members of the committee expressed their frustration with the disability claims process, saying that too many veterans are still waiting for their claims to be adjudicated with little progress on the total number of claims in the backlog.

Manar recently testified on this issue before the House Veterans Affairs Committee, highlighting similar problems and potential solutions.

Your VFW will continue to follow the VA disability claims backlog closely, ensuring that VA initiatives to improve the situation yield results.

(Image: VFW Deputy Service Director Jerry Manar testifies before the House OGR Subcommittee on National Security, Homeland Defense and Foreign Operations.)