This morning the VFW testified before the House Veterans Affairs Committee on the VA disability claims process transformation.
The hearing started at 10:30 a.m. in the committee’s chambers, room 334 of the Cannon House Office Building. To view a full list of witnesses and to read their prepared remarks, click here.
VFW Deputy National Veterans Service Director Jerry Manar presented the VFW’s thoughts on the transformation plan for the Veterans Benefits Administration, or VBA, which centers on the Veterans Benefits Management System (VBMS), a program intended to digitize the disability claims process.
In his remarks, Manar commended current VA leadership for their initiative to improve the claims process, but he also told the committee that the veterans’ community should not expect too much from the initial VBMS roll-out. Manar compared the new program to a foundation for a new house, intended to replace an aging, ad-hoc infrastructure of computer systems incapable of interacting with one another.
Manar went on to say that VBA should not introduce VBMS until it has been fully stressed to identify short comings, but that VBA must walk a fine line between rolling out the program too soon and delaying too long while seeking to fix any and all problems.
During his testimony, Manar also discussed VA’s new Simplified Notification Letters for veteran claimants, which the VFW believes do not provide adequate information to properly inform a claimant on how VA arrived at its rating decision.
Your VFW and our cadre of claims service officers will continue to monitor progress and identify ways to improve the VA claims process to ensure timely delivery of benefits to our veterans.
