VFW Discusses G.I. Bill with State Approving Agencies

This week the VFW joined the National Association of State Approving Agencies, or NASAA, for the organization's annual conference at the Radisson Hotel in Arlington, Va. State Approving Agencies serve as the "boots on the ground" for certifying G.I. Bill-eligible programs across the country, which is why VFW Deputy Legislative Director Ryan Gallucci was honored to join a distinguished panel of veterans' education experts and veterans' advocates to discuss specific challenges and opportunities for student-veterans who seek to use their Post-9/11 G.I. Bill benefits.

Panelists included Chad Schatz, president of NASAA, Keith Wilson, director of VA education programs, David Brasuell, president of the National Association of State Directors of Veterans Affairs (NASDVA), Dorothy Gillman, president of the National Association of Veterans Program Administrators (NAVPA), Steve Gonzalez, assistant director of the American Legion's National Economic Division, Tom Tarantino, deputy policy director for Iraq and Afghanistan Veterans of America, and Matt Feger, director of development for Student Veterans of America.

The panelists discussed a range of issues facing today's G.I. Bill beneficiaries, including access to benefits, responsible educational decision-making, academic planning, and proper oversight of G.I. Bill-eligible programs. The panelists also took questions from the audience on issues like VA's school compliance surveys, the evolving role of state approving agents, and unique challenges facing Guard and Reserve students.

Gallucci's remarks focused on the VFW's ongoing efforts to ensure veterans have access to quality information with which to make educational decisions and proper recourse mechanisms should they feel they have been victims of fraud, waste or abuse.

Last summer, a Senate investigation concluded that many veterans may be the victims of schools that seek to collect veterans' education dollars, with little intention of conferring relevant degrees or credentials for the veteran.

The VFW believes that a lack of quality information for potential student-veterans and a lack of oversight from VA has created an environment where potentially uninformed or misinformed consumers can be coerced into making poor decisions on how to best use their earned benefits.

Over the last six months, the VFW has discovered that while VA is authorized to offer educational counseling to potential student-veterans, the agency remains dramatically under-resourced to adequately conduct the counseling on a consistent basis. In 2011, more than 800,000 veterans enrolled in G.I. Bill programs, but VA was only able to council 6,400 veterans on their benefits.

Wilson acknowledged that VA is working with the departments of Labor and Defense to integrate educational counseling into the redesign of mandatory transition assistance programs; a step the VFW applauds. However, the VFW also hopes to see legislation that will allow VA to physically contact all potential beneficiaries, explaining in detail the benefits to which they are entitled before the veteran enrolls in an academic program.

Last month, the VFW built a diverse coalition to support improved consumer education and consumer protection for student-veterans, calling on leaders in the House, Senate and the Obama Administration to take action. To read the letter and learn more about the specific steps VFW hopes to take, click here.

The VFW also joined NAVPA's annual conference this week to discuss veterans' education issues. NAVPA is the national organization that represents school certifying officials for the G.I. Bill; the men and women who interact daily with student-veterans on college campuses around the country.

The VFW is currently working closely with leaders in the House and Senate to draft legislation to ensure student-veteran success; legislation that should be introduced in the coming weeks.

Your VFW will continue to advocate on behalf of student-veterans, ensuring they have access to the quality education they have earned. Check back regularly with this blog for updates.

(Images: Top: L-R, Dorothy Gillman, Matt Feger, and Ryan Gallucci were among the participants in Monday's panel on the G.I. Bill, moderated by Joe Wescott, vice president of NASAA. Bottom: State approving agents and veterans' education advocates look on during the panel discussion. Photos courtesy of NASAA.)

VFW Builds Coalition to Support Student-Veteran Success

VFW staff in Washington have been busy over the last month, building a robust coalition, pushing for student-veteran success in higher education. The coalition, comprised of 10 organizations vested in supporting student-veterans, recently sent a series of letters to leaders in the House, Senate, and the Obama Administration, calling for improved consumer education for potential student-veterans and a streamlined method of recourse for veterans who feel they were victims of fraud, waste or abuse while using their benefits.

The VFW first scored a major victory for student-veterans in 2008, pushing for the Post-9/11 G.I. Bill, which now offers unprecedented educational opportunities to veterans of the current conflicts and the dependents of career service members. Unfortunately, recent reports indicate that some of today’s newest student-veterans may lose their benefits by enrolling in schools that fail to confer relevant educational credentials.

While some continue to point fingers at certain sectors of higher education, the VFW has chosen to look at the root causes of the problem – a potentially uninformed consumer inundated with bad information and no process for recovery. Over the last few months, the VFW has learned that enough quality information is available for veterans to make informed decisions about how to best use their education benefits, and both the Department of Education and VA have already taken steps to collect more. Unfortunately, most of this information never reaches student-veterans. Plus, if veterans feel they have been victims of fraud, waste or abuse, conflicts are resolved on an ad-hoc basis, with little knowledge or interaction from VA.

Under Chapter 36 of the G.I. Bill, VA is obligated to make educational and vocational counseling available to service members, potential student-veterans, and dependents eligible for any chapter of the G.I. Bill. Unfortunately, very few student-veterans are aware that this benefit exists, and even fewer choose to take advantage of it. In its current form, veterans must first discover that such counseling is available, fill out the requisite paperwork, mail it to their nearest VA regional office and wait for a response. This labor-intensive “opt-in” process resulted in only 6,400 veterans receiving counseling in 2011, compared to more than 800,000 veterans utilizing G.I. Bill benefits.

With so much at stake for these future leaders, the coalition has asked for an overhaul to VA’s educational counseling procedures, mandating VA to actively contact veterans eligible for such counseling, asking those who wish to waive the benefit to “opt-out.” On the back end, the coalition has asked that VA leverage its resources to create a formal complaint process to address student-veteran issues, allowing VA and other agencies responsible for student-veteran programs to take action.

In addition to the VFW, the coalition includes some of the nation’s leading veterans’ advocates, including the American Legion, Iraq and Afghanistan Veterans of America, and Student Veterans of America; as well as a diverse group of advocates in non-profit and for-profit education including American Association of College Registrars and Admissions Officers, American Council of Education, Association of Private Sector Colleges and Universities, National Association for College Admission Counseling, National Association of State Approving Agencies, and the University of Phoenix.

The VFW believes that by ensuring veterans understand their benefits and can take action when a school breaks the rules, student-veterans will be able to use their G.I. Bill effectively, molding the next generation of American leaders, as we intended. Check back regularly with this blog for updates.

(Image: Coalition letter recently sent to House Veterans Affairs Committee Chairman Jeff Miller, R-Fla., and Ranking Member Bob Filner, D-Calif., asking for improved consumer education and recourse for student-veterans.)